We value your satisfaction and aim to provide you with the best products and services. If you are not completely satisfied with your purchase, please review our refund policy below:

Eligibility for Refunds:

1. Time Frame: You may request a refund within 30 days of the purchase date.
2. Condition: The PC setup must be in its original condition, with all components, accessories, and packaging intact.
3. Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.

Non-Refundable Items:

1. Customized Products: Custom-built PC setups tailored to specific requirements are not eligible for refunds.
2. Software: Any software products, digital downloads, or licenses purchased separately are non-refundable.

Refund Process:

1. Initiate a Request: Contact our customer support team via email or phone to initiate a refund request.
2. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
3. Refund Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Shipping Costs:

1. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
2. Original Shipping Fees: Original shipping fees are non-refundable.

Exchanges:

If you received a defective or damaged item, please contact us for an exchange within 30 days of the purchase date.

Contact Us:

If you have any questions or need further assistance, please contact our customer support team. We are here to help!

Thank you for choosing Printercall. We appreciate your business and strive to provide you with the best products and services.